Do you need to report a maintenance issue?
Please fill out the form below giving us as much information as possible regarding your enquiry/problem and one of members of staff will be in touch shortly.
Before we can book on the repair, tenants will need confirm whether or not the following applies:
If either you, a member of your household are self- isolating due to symptoms, or have tested positive for the Coronavirus, then we would ask that you formally notify us, preferably by email to or telephone:
Edgbaston Office: Info@metropolitangroup.co.uk
Telephone: 0121 315 3775
Sellypark Office: Sellypark@metropolitangroup.co.uk
Telephone: 0121 471 1105
Following such a notification we will take the appropriate guidance as the necessary next steps that should be taken to continue with the repair based on government guidance.
In respect of day to day matters during the outbreak, such as rent payments, reporting of repairs, please continue to contact us via usual methods, and although it may take slightly longer to respond to you, or arrange works that may be necessary, we will endeavor to deal with all the enquires in a timely matter.
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